Delivery Information
The Fioreria Biancat is
committed to satisfying
your delivery requests
either on the same
business day as receipt
of your order or on the
date you indicate.
It
is impossible to predict
precise delivery times
for orders received
during major holiday
periods (Christmas,
Easter, Valentine’s Day, Womens’
Day, Mother’s Day, All
Souls Day etc.).
Deliveries will take
place during the
business day (between
9:00 am and 7:00 pm) or
may be postponed until
the following business
day in the event that
conditions beyond our
control interfere with
delivery (errors in
delivery address,
recipient not available,
or i.e. cell phone turned off
and individual
unreachable).
Complaints
regarding the manner in
which an order was
handled or the quality
of the flowers delivered
must be lodged no later
than forty-eight hours
following delivery.
In
the event that delivery
cannot be completed due
to circumstances
completely beyond the
control of The Fioreria
Biancat, no refund will
be issued.
Guarantee
Satisfying our clients
is matter of fundamental
importance to The
Fioreria Biancat. You
have our assurance that
your order will be
handled correctly and
competently and that
your flowers and floral
arrangements will be
delivered using premium,
long-lasting products
whose beauty and
freshness is evident.
The Fioreria Biancat
guarantees the
scrupulous handling of
every order.
Our guarantee covers the
following:
delivery of the
merchandise ordered
the quality and
maximum freshness of
every product
delivery on the day
requested
If, despite the above
guarantee, the recipient
should have any
complaint,please should
contact The Fioreria
Biancat. The Fioreria
Biancat stands behind
the quality of the
products we deliver.
With this assurance, we
are committed to
processing every order
with dedication, care,
and the highest
attention to quality. If
you should nonetheless
find yourself
dissatisfied with the
delivery or the quality
of your order, we invite
you to tell us why.
Orders are processed and
handled solely by The
Fioreria Biancat.
Privacy
Policy
The Fioreria Biancat, as set forth in and made
effective by Law N. 675, 31 December 1996, informs
its clients that personal information furnished by
them in the process of placing an order and/or
during normal billing procedures are excluded from
privacy protection requirements inasmuch as they are
collected and maintained solely for accounting and
taxation purposes pursuant to EU law, regulations,
and directives. Further, such information is
collected and maintained for the sole purpose of the
precise execution of the obligations imposed upon
the vendor by the sales contract in which the buyer
is an interested party and/or in order to obtain
information necessary to fulfil the purchase
contract that becomes effectuated exclusively by
buyer’s request (Article 12 (A) and (B), Law
675/96).
For other questions or
comments, please contact
us via
e-mail
or by phone at +39
041 5206522.
Opening Hours
We are open Monday
through Saturday from
9:00am to 1:pm and from
3:30pm to 7:30pm. We are
closed on Sunday and
Wednesday afternoon.
